Refund Policy

Refund Policy All payments made to Inflyrax are subject to this Refund Policy. 1. Eligible Refund Cases Refunds may be considered only under the following circumstances: - Duplicate or accidental payments; - Payment processing errors; - Services not delivered due to a verified platform or internal operational error by Inflyrax; - Campaign cancellation approved in writing by both the client and Inflyrax before creator onboarding or campaign execution begins. 2. Non-Refundable Cases Refunds will NOT be provided for: - Completed or partially executed campaigns; - Creator dissatisfaction after content delivery; - Failure to achieve expected marketing, sales, engagement, or business results; - Delays caused by clients, creators, or third parties; - Changes in social media algorithms or platform performance; - Client inactivity, delayed approvals, or communication delays; - Voluntary campaign cancellation after campaign execution, creator confirmation, or work initiation. 3. Advance Payments Advance payments, booking amounts, and creator reservation fees are non-refundable once a campaign is confirmed or creator onboarding has started. 4. Refund Review Process All refund requests are subject to internal review and verification by Inflyrax. Submission of a refund request does not guarantee approval. 5. Refund Request Timeline Refund requests must be submitted within 7 days from the original transaction date. Requests submitted after this period may not be considered. 6. Processing Time Approved refunds may take 7–14 business days to process depending on payment providers and banking systems.